(UPDATED SEPT. 2023) Because more than four years have gone by since we bought it, it’s time to give you an update and review of our 2019 Chrysler Pacifica. After all, we’ve had plenty of time (and nearly 110,000 miles) to experience all it has to offer.
Review of Chrysler Pacifica’s usefulness
We never saw ourselves as “minivan” people, but our Chrysler Pacifica has changed our minds because it’s just so useful. Seriously, we have been surprised at how many ways we’ve been able to use this vehicle.
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As empty nesters, we’ve used our minivan mostly for trips for just the two of us. We’ve taken it on day trips, shopping hauls, and multi-day exploration trips halfway across the country.
In all situations, our van has been marvelous. It’s comfortable, easy to drive, and fuel efficient. We often get up to 30 mpg with a tailwind. Plus, even with Ann’s arthritic joints, she can get in and out of the vehicle easily. Most importantly, at least when we bought it four years ago, the price was right.
Our Chrysler Pacifica is great for groups
But we’ve also used our Pacifica for road trips with other people. Indeed, there is plenty of room for luggage as well as up to seven passengers. Can can easily fit two large suitcases plus two carryons in the back.
With entertainment systems set up for the second row of seats, our passengers can be entertained, as well. Ann and our adult daughter Meghan once watched a movie as we rolled down countless miles of highway.
The vehicle also offers a standard 110v plug-in which has been useful for charging a computer on the road. But as great as this vehicle is for travel, it offers so much more.
The Pacifica’s cargo capability
The Chrysler Pacifica features Stow ‘n Go® seating, so in just a couple of minutes, we can store the second and third rows of seating under the floor of the van in order to carry lots (and lots) of cargo. With the seats tucked away, we’ve carried countless bins and boxes back and forth from our home in Nebraska to our Airbnb called Postcard Place in Pawhuska, Okla. We also have been helping Steve’s parents downsize and took van loads of items to local second-hand stores.
And because the seats stow in the van, they go with us. This means that once we get to our destination we can convert the van from no seats to seating for seven in about two minutes. This is pretty handy when you’re excited to go out with friends after you’ve arrived at your destination.
But boxes and bins aren’t all we’ve carried. The other day, we put a tarp in the van and carried a bunch of branches to our city’s yard waste pile. We have carried furniture. We have carried a snowblower. Yes, this van can take about anything–honestly, we use it like a pickup truck.
And with its cargo space enclosed, it’s actually better than a truck if you need to haul things on rainy days.
Review of Chrysler Pacifica’s usefulness
But cargo capacity isn’t where the review of usefulness of our Chrysler Pacifica ends. During the pandemic, we used our minivan often for grocery store pickups. It was great to just raise the door in the back and have grocery workers load our groceries from a distance.
We also found ourselves wanting to get takeout from our favorite restaurants in Lincoln, Neb. during the pandemic. We often hesitated, because it took about 40 minutes to get home and the food didn’t taste warm or fresh by the time we got there. That’s when Ann conceived of another use for our minivan.
Instead of bringing food home to eat, we just brought a table with us and ate in our minivan. And you know what? It was actually pretty nice. We could even play mood music on the surround sound stereo. Click HERE to read more about our date nights in our Chrysler Pacifica.
Another surprising use for our Pacifica
The pandemic also showed us another use for our Pacifica. Before being vaccinated, we didn’t want to take the risk of going into rest areas while on road trips–which was tough on a six-hour trip like our treks to Pawhuska. But our minivan came to the rescue again.
We bought a Luggable-Loo (which is a fancy name for a 5 gallon bucket with a toilet seat for a lid). This camping accessory provided us with much needed relief while on the road, and the van gave us all the privacy we needed to complete our, um, business. Read all most of the details HERE.
Review of Chrysler Pacifica and its durability
Our review of our Chrysler Pacifica wouldn’t be complete without a discussion on the durability of the vehicle. I have to say that so far (knocking on wood) we have had only two minor maintenance issues with the vehicle.
- At 94,000 miles, a wheel speed sensor went bad. This caused some alarm lights to turn on and it took the ABS and the forward collision warning system off-line. The brakes still worked normally and the vehicle could be driven, but the Anti-lock braking feature wasn’t available. We took it to the dealership and had it repaired for about $350.
- At 109,000 miles, an ignition coil went bad. The dealer repaired it in a couple of hours for about $350.
- Around the same time, the “Auto-start” function stopped working because the auxiliary battery died. We didn’t replace it because we’d heard that it was very expensive and because, frankly, the auto-stop/start function can be annoying. This worked fine until we returned from a 2-week trip and our battery was dead in the airport parking lot. It turns out that when the auxiliary battery is dead it slowly drains your main battery trying to charge itself. So, we had it replaced at the dealership. The cost was very reasonable: $65 for the battery plus labor. The total was about $150.
The exterior paint on our Pacific has held up beautifully. We drive it in inclement weather and on gravel roads regularly and the paint still looks brand new.
We have also not had any issues thus far with the auxiliary battery or transmission. Of course, we’ve had the oil changed on schedule and did buy a new set of tires (no surprise after 60,000+ miles).
A few areas for improvement
Know that we had to think long and hard before coming up with a few areas of improvement for our Chrysler Pacifica. We recognize these are definitely First World issues.
- We wish our Pacifica had air conditioned front seats. Those were not available unless we chose a van with a sun roof, which we did not want.
- Our other vehicle has a memory function to set the driver’s seat position for up to three people. Our Pacifica doesn’t have that feature so you have to manually adjust the seat each time you have a new driver.
- When we have a van full of people, a couple more cup holders would be great.
Overall review of our Chrysler Pacifica
We seriously love our minivan! I can’t believe that as empty nesters in our 50s we’re saying that – but it’s true. We are already planning to make our next car a Pacifica.
While we hesitated to purchase a minivan instead of an SUV, now that we own one and have seen all the advantages, there is no going back. And I don’t care if people think of me as uncool — because I know how cool it is to have a vehicle that proves itself comfortable and useful. Oh, and with the price of gas these days, we are SO GLAD we didn’t purchase a gas guzzling SUV.
If you’re curious as to our decision process to purchase the minivan in the first place, you can read all about it in THIS POST we published in 2019. For more for food, travel, and healthy living inspiration, join us on on social media @postcardjar on Pinterest, Facebook, Instagram, and Twitter.
Hi,
My family (my husband, our 2 year old son, my mother and my fahter -> total of 5 people) are going on a roadtrip for 3 weeks (starting and ending in Denver). I am therefore looking for a suitable car for us. I came across your informative site. If you see my message, do you think we should be able to fit 4 adults plus toddler in a car seat, 5 large suitcases, 5 backpacks and a stroller?
Have a great day.
Maybe, but you would have to use every inch of storage and I don’t think you’d be comfortable. If you had rooftop cargo carrier that could put some of the suitcases, it should not be an issue. I hope this helps!
I have a 2020 Pacifica Limited. I especially love the ventilated seats on these hot NC days. My previous vehicle was a 2013 Town and Country. (Before that, it was an Astro Van which was my absolute favorite ever due to its tow rating.) What I don’t like and what also worries me is the “lurch” of the transmission. My T&C had it a little bit, but the Pacifica is horrible. It is so bad that I am thinking of getting a SUV for the first time ever. I occasionally towed a lightweight A frame camper with my T&C. Now, I have a boat that I am using my 1998 Dodge pickup to tow because I am too worried about the lurching transmission. Does anyone else have that issue? The dealership says it is normal and no problem. I see it is common to not have “smooth transitions”
Ours is generally pretty smooth in the 2019, though there are occasions when it does lurch a little. That said, it hasn’t seemed to be an issue in the 5 years/126,000 miles we’ve had it.
Don’t know why this was ever called a hybrid van they literally go 30 miles on a full charge after waiting 15 hrs to charge cost mpre to charge it than you save in fuel hybrid literally means half and half well if it’s getting almost 500 miles on gas side that means should get the same on electric side they need to remove the hybrid sign and just call them a splash of electric power no where near a hybrid
We have not owned a hybrid version of this van, so will defer to you on this topic.
My husband is 6’2″, does the van fit tall drivers?
I am 6’3″ and find it very comfortable. Plenty of legroom AND headroom.
Right after 100k mine has been in the shop a ton. New head gasket, coils,ac compressor,Trans is slipping, start stop stopped working.
Sorry to hear that. We’re at 130,000 miles, and have still had (knock on wood) great luck.
Just got back from vacation and had to say thanks for your review. Was undecided what to rent and came across your story just at the right time. The pacifica was perfect for our family of 7, we had 2 infant/child seats and luggage with enough room still for everyone to be comfortable. Nice to drive with plenty of power when needed but also good on fuel. Thanks again it took some stress away having a good vehicle for us all. Happy travels whenever you head down the road next.
Thank you for your well wishes, Matt! We’re glad that our review helped, and are even happier that you had a good experience with the Pacifica! As you know, we just love ours.
Take care, and happy travels!
We have a 2018 limited edition, we bought it used but it was really in perfect shape. My question is it smells really hot when I’m going at a certain speed, no light or gages show hot but you think from the smell it’s gonna catch on fire any minute. We had it to garage my husband been under and nothing. Have you heard of this problem with anyone else or do you know nothing we can due?
I have not heard of this problem. Sorry.
I had this happen once, it was a grocery bag that had stuck to the exhaust system and would melt whenever it got hot. Maybe check there.
It’s a signature of the 3.6 liter v6. I have the same experience with our 2018 Jeep Wrangler JL which shares the same engine. Smells like coolant and has since day one. Never any issues of over heating and all fluid levels remain perfect.
I bought a 2023 Chrysler Pacifica hybrid plug-in and I absolutely love it. I plug it in and it cost $1.80 to charge. I can make it to town and plug it in there and get a free charge from the city charging network. so I spend about a $1.80 a day to drive 40 to 60 miles. On long trips my fuel mileage drops down to about 30 miles per gallon, however when I’m doing my normal every day driving my fuel mileage is between 54 and 63 miles per gallon with the electric charge included.
Can you please tell me how much luggage will fit ~ We are planning on renting a Pacifica (7 adults with luggage) for 10 days, going to be traveling from Denver to Las Vegas. Just would like to know if 3 to 4 larger check bags along with 4 carry on bags would fit in the cargo area. Thank you for you time.
We use Samsonite hard-cased bags for our “checked” luggage and I think four would fit upright in the back cargo area. You could probably put a couple more carry-on bags and duffles on top. If you put all four carry-on bags on top of the larger bags, it would likely fill the space and you wouldn’t be able to see out the back. Also, remember that if all of your seats are upright, you’ll also have some storage space in the stow-and-go areas. Hope this is helpful. Have a great trip!
You’re saying what I’ve been trying to tell people for 20yrs. A minivan does its intended job better than almost any passenger vehicle. Most SUVs are intended to do the same work but look like they can do other things too. They end up doing all of it only moderately well if that.
Three years with the Chrysler Pacifica – that’s impressive longevity! How has your experience been with it over time? Any standout features you love?
We’ve loved our Pacifica and have had minimal issues since we bought it in 2019. We love the stow-n-go seating and comfy seats.
I love my Chrysler Pacifica! I’ve got a 2021 Hybrid Touring L. It’s a plug-in Hybrid and I only spend $19.00 on gas this past month! It has great features both safety and entertainment. Drives like a dream and love its performance! And I recently sold my Challenger SRT8 and my HEMI 300C was recently totaled by a bad driver on the interstate! So if I can say I love the performance of an electric minivan after owning a 550 hp Challenger and a 400hp 300C, that’s saying something!
We keep telling people that the Pacifica is a great vehicle…so we totally understand why you love it. And its performance is great!
I’m curious as to what your daily drive looks like. Are you mostly driving in the city with stop and go traffic? Majority of my commute is highway and the battery recharges when the brakes are used. I’ve also read that the battery is only good for 3-5 years. Have you started having any issues with your battery?
We just have the gas powered one, so don’t know about the batteries in the hybrid version of the Pacifica. That said, our little auxiliary battery (that it uses to re-start the car after it turns off at stoplights) did have to be replaced at about 100,000 miles. It cost $65 for the battery plus labor.
We drive in a small town at home, but have used our Pacifica on many 1,500+ mile road trips.
Best vehicle ever had.well worth it 2017.no problems.wouldnt trade it for anything else.carries enough Trains to do a 5 table show.got over 30 MPG many many times.Took a mustang off the line.This ain’t your Grandpa’s van.,289 HP.can burn rubber.nuff said,…..
Glad you like your Pacifica. Ours has a surprising amount of “get up and go,” as well. Far more than we’d expect from a minivan.
No
I loved my Chrysler Pacifica but I literally just traded it in for a Toyota Sequoia. I needed 4 WD – I will.miss my 30 mpg trips!
The mileage in the Pacific is impressive, but like you, we would also enjoy the 4 WD in our Nebraska winters.
How does the Pacific do in inclement weather? I live on a hill and my Escape has trouble getting up the hill when there is snow, but overall my Escape doesn’t do great in bad weather.
We have been fine in bad weather, though we did have trouble getting up an icy hill once. That said, newer models of the Pacifica have all-wheel drive, and we plan on getting one of those when we purchase our next one.
My wife and I purchased a new 2019 Chrysler Pacifica Touring L. I had an accident that totaled our 2016 Chrysler Town and Country, and we purchased the Pacifica to replace it. We love our Penny Pacifica for her comfort, ride quality, and utility. We have 3 young grandchildren, own a camping trailer at a seasonal campground site. Pam loves to shop at thrift stores for treasures, and the stow ‘n go is perfect. We had one power door switch and driver’s power window switch replaced. One windshield and front bumper and rear bumper and liftgate following a rear-end colission. It happens! Our Pacifica now has 53k miles and we’re keeping her. Highly recommended!
Ted and Pam
We have loved our Pacifica, as well, Ted. 116,000 miles and going strong!
What is the difference in rear cargo space between T&C and Pacifica? We have a 2013 T&C that has been the best vehicle. We carry 2 23 x 36 in dog crates. The space width we have is 48 in.
Not sure as we never had a T&C. My parents have one, but I have never really tried to load it with more than a couple suitcases.
With a real AWD now available on the Pacifica … who needs an SUV ..!
That’s kind of what we were thinking!
I bought my chrysler pacifica limited just 3 days ago I have always been a pickup style girl but 16 1/2 yrs ago I became disabled due to a accident I have had nine spinal surgeries heading for anotherI drove a pickup for a good 30 some yrs up until this year when my legs are stiff and hard to lift them up In The air I had to due something quick so I tried to get in a jeep Cherokee to high so I chrysler pacifica was perfect it’s absolutely beautiful rides and drives like a dream so very happy tons of room for my upright walkerthank you chrysler.
We love how easy it is to get in and out of our Pacifica. We’re so happy you like your vehicle!
We have a 2008 town country with 413,000 miles and want to buy a Pacifica . Can we expect that kind of miles on the newer model?😄
Wow! I don’t know about 413,000 miles, but ours has 129,000 and is still going strong with virtually no issues so far.
Our 2017 Pacifica was just totalled while parked.😪
Still, the other guy’s insurance will pay $20,400 – that’s only about 13% per year depreciation! We are in the process of finding a new one with the same options. We love that vehicle!
Sorry to hear about your Pacifica’s demise, but I am kind of glad to hear that it held its value pretty well. Good luck finding your next one!
Steve,
My wife and I also never thought we would become so called “Soccer van drivers”, and we still ended up buying a 2017 Chrysler Pacifica Limited. We had it build and shipped to Germany where is was stationed at the time, and we picked up at the Bremerhaven port. Which was a 8 hour first road trip home. As you wrote in your article, these vans have so many awesome features, ours even parked it self and came with a build in vaccum!
Long story short, we bought a brand new 2023 Chrysler Pacifica Limited S a week ago. I loved the 2017 and love the 2023 even more. Anyway, great review! Oh and the only things we had to get replaced where the breaks and tires (thanks to the Autobahn, and having been 6 years old).
I bet you were a sight to see on the Autobahn–probably the only Pacifica on the road (but still keeping up!). So glad you enjoyed your Pacifica, Christian, and I’m glad to hear the 2023 is even better!
I drive a Chrysler Pacifica 2020 with 362,000 miles on it. I have never had a problem or a brake down. Changed plugs, filters, flushed transmission and radiator, also get regular oil changes. I drive on average 700 miles a day when traveling and I’m on my third set of Michelin tires. My brakes were changed at about 245,000 miles, highway driving. I’ve had no wiring problems I’ve read about and I love the drive. I’ve driven all lower 48 states and you can’t beat the handling.
We love our Pacifica, as well. And 362,000 miles is really impressive! We thought we hit a milestone when we hit 109,000.
Hello, what are your miles now ?
As of July 21, 2025, we have 128,386 miles.
Is it true that your car will only run on gas if. You’re using the AC or heater?
We don’t have a hybrid, so aren’t sure of this.
I’ve had the engine turn on sometimes when requesting full heat, but most of the time it uses a resistance heater to heat the cabin. The AC runs on battery as long as you have enough charge.
Unfortunately with my Pacifica the fog lights will come on for no reason and strob. The dealership had the van for several months and cannot.figure out the issue so we had to disconnect the fog lights. They could be strobing for days and we had no clue. Very frustrating
I have a pacifica 2007 far from new I know, anyway under mine is so rusty. I am worried the motor will fall out. When driving it. Do any of you have this problem?
We don’t have this problem as of now. Ours is a 2019, so is 12 years newer than yours. Since 2007, there was a major change in the body style of the vehicle and Pacificas today are not too similar to your 2007. Sorry.
I wish l had the same positive reviews, in have owned Chrysler minivans since 1995. My 2019 Pacifica l bought in April 23 from a dealer. I just had the rude awaking of the start / stop dash light coming on and this useless feature not working. My regular mechanic of 20yrs tried to repair, fix the problem. After replacing batteries, sensor, etc. & no resolution he recommended the dealer. 4 week wait time to get an appointment, (tried multiple dealers within 30 miles). I find out the batteries must be dealer only, 3 hrs of labor, good for 2 yrs. Just under $1000. Have anyone else experience this start / stop issue?
My 2020 Pacifica was dead when I came back from a 1 month vacation. The dealer had it towed in and replaced two batteries under warranty, no charge.
Glad to know they honored the warranty. We just had our first dead battery this month…not bad nearly five years into the vehicle’s life.
I love your blog. I am a proud owner of a 2017 Pacifica. It is extremely loved by my family and I. We enjoy going on roadtrips and hauling our kids and their friends around town in it. I love your date night idea and will certainly show my husband. I’m planning on camping in mine this fall when I begin my hiking adventures. I hope that mine continues to be the ever-faithful and reliable vehicle that it has always been. I just got mine back a few months ago from a terrible deer collision that resulted in all the mechanical things to be replaced and a new front end. Luckily, it is completely restored and will give me more time with everything new again. Keep posting because it is nice to see others who share the same love for their Pacifica.
So glad you love your Pacifica as much as we love ours…and that yours came back as good as ever. Enjoy your adventures and keep us posted on how they go.
Bought mine new in 2018. The main reason I bought it: stow and go allows me to load 4′ X 8′ sheets of plywood, drywall, etc. Then 10 minutes after unloading I comfortably seat 8 people (I have the extra middle seat). I think you’d need an Escalade or suburban to do that, certainly not an ordinary SUV. For a DIY home improvement guy with 8 kids, 5 still at home, it can’t be beat. Besides I never really was cool anyway.
It is such a super-handy vehicle! The stow-n-go seating is a life changer. Thanks for the comment, Dave!
I have a 2018 Pacifica L, with 45,000 miles, I am 81 and disabled, it is easy for me to get in and out. And very comfortable and easy to drive.
Yes–one of the things we love about our Pacifica is how easy it is to get in and out.
Just bought a used 2007 pacifica limited 4.0L. What do I need to look for. Loved our 2008 touring.
Very excited to stumble on your site discussing your Chrysler Pacifica! I own a Grand Caravan that I will be replacing this year. The Pacifica has AWD, which is the only thing I wish my van had because inclement weather here gets ugly. I am looking hard at the Pacifica. I love my van for all the reasons you love yours–your site really validated why I think the Pacifica should be next van. Thank you!
We are so pleased that this blog post was helpful in your quest for the perfect minivan. Just let us know if you have any other questions about it.
I have been driving mini vans since my now 40 something kids were 5 $ 6 yrs old. Now a Widow, it’s all I ever want. Not a fan of suvs. Just sold jeep cherokee. Can’t wait for my new van.
Yes, the minivan has been a great vehicle. It handles so well, and gets great gas mileage. Plus, it carries everything we want it to!
Pacifica is garbage. I drive one with my company and it has numerous issues
Wow. I’m sorry you feel that way. We’ve had nothing but good luck with ours.
My wife and I own a 2015 Grand Caravan R/T with over 230,000 miles on it. It’s the predecessor of the Pacifica. We’re also 50+and essentially empty nesters too. Your review of echoed most of the same things we love about ours. Something to add: With the Stow’n’go seats down you can fit a full 4×8 sheet of plywood and a few 10′ 2x4s with the hatch closed! In the last 2 years we have replaced the transmission and engine with remanufactured ones. I redid the brakes with slotted, vented and cross drilled rotors and new struts. The repairs and upgraded replacement parts have been well worth it and much less expensive than replacing the vehicle. Now I am considering replacing my 2000 Durango with a new Pacifica.
These really are such useful vehicles!
I normally drive a Mercedes E320 4matic wagon I am stunned after driving this minivan it is one of the best vehicles I’ve driven in over 30 years.
It really is a surprisingly great vehicle! We absolutely love ours for its comfort, versatility and how well it drives.
I’m in a 2018 grand caravan looking to upgrade to a Pacifica. Front wheel drive is OK, but in Colorado, thinking awd. I don’t think it was available in 2019? Have you had any mountain driving in snow issues?
We have not driven in the snow in the mountains. Ours is FWD, and we live on a hill. One time (only) we’ve had an issue getting up that hill. That said, I think there is an AWD version of the Pacifica, now–though it isn’t available as a plug-in hybrid.
Over the past 25+ years, I have owned or leased 6 Chrysler minivans. The last three were leases and I treated myself to the Pacifica Limited model because of all the nice creature comforts.
Because of interest rate and price increases, I would have bought my current lease.
While all my previous Chrysler minivans were great, this current one has had many problems so I want to turn it in for a 2023 Limited. Here’s my problem. I’m a retiree and I love the van because it is an all purpose vehicle. I’m 4’10” and have short arms. I love that the car is low enough to get in and out off easily. I love the automatic 3rd seat stow feature as my arms don’t have
as much strength as before.
When shopping for my new van, I found that the only way I can get this feature is to order the package that includes the 2nd row video monitors at a $3500 add on.
I don’t need video monitors.
I am truly disappointed that the Limited no longer offers this feature. I am also disappointed that my current car turned out to be a lemon, or I would be buying this one.
I’m disappointed that Chrysler has made these changes. Do you have any suggestions other than to pay extra for something I don’t need?
Sorry, we don’t have suggestions. Part of why we bought the model we did in 2019 is because it was available without a sunroof (so had more headroom for me). But by doing so, we couldn’t get memory seats with cool ventilation. That was also a frustration.
I wish I loved mine but I don’t. I had a 2010 Dodge Grand Caravan which I absolutely loved I don’t know why they stopped making those! But my Pacifica is the S package touring and I don’t like the front seats. For some reason I cannot find a comfortable position for driving I’ve had the vehicle over 6 months now and every day I get in there I have to mess with the seats. I’m either too high or too low or too close to the steering wheel and I don’t like to sit on top of my steering wheel ! It causes me to have leg pain behind my knees. I am 5’2 so I don’t know if the seats are made longer or if it’s just the way the stitching is on the seats. I don’t like the way the shifts it hesitates between going from reverse to drive. The back seats don’t allow you to reverse it with the tailgate open like my Dodge Caravan did. Over all the style and the outside looks are nice but I don’t think it’s as comfortable as my old van. I wish I would have test drove a Honda Odyssey or the Toyota Sienna before making my purchase
So sorry you don’t like your Pacifica as much as we do. I’m actually glad you can’t move the van in reverse with the tailgate open as I would have probably taken out our garage door by now if it did.
We do not like our 2020 Pacifica either. The shifting is terrible, feels like the
Transmission is slipping. Makes us so nervous.
Also the defroster does not work correctly. Every window fogs up on the inside and no matter how we adjust the fan or temperature, nothing clears the glass except a cloth. Almost had a terrible wreck bcuz we couldn’t see.
Needless to say, we are getting rid of it tomorrow!
My 2018 Chrysler Pacifica does the same thing. Has since I bought it new. I have 180000 miles on it now. I keep waiting on transmission to go out on it but it hasn’t yet thank God. Love the van itself!!
So glad you like your Pacifica!
Push the AC button and the defrost will work just fine. I had the same issues without the AC on. Even if it’s blowing hot air, the AC function it takes the moisture out of the defrost air.
I have a 2013 Chrysler Town and Country. (I believe this model was replaced with the Pacifica. )
Because of all the electronics and computer controls in the 2013, I purchased a Lifetime Bumper to Bumper Warranty which, unsurprisingly, they no longer offer, and I am so glad I did.
Cracked fly wheel, two alternators, computer needing to be replaced, push button for the transmission broke and after 4 years am still waiting for the part!! I can insert the key fob to start the vehicle, thank goodness.
Without that warranty, those very expensive repairs would have been out of my pocket.
Don’t get me wrong! I love this van because of its incredibly useful design with the stow and go seats. And since my warranty is a rare unicorn no longer available, I will drive this until one of us dies!
BUT! Anyone purchasing a Stellantis vehicle is at the mercy of their parts supply chain……and THAT SUPPLY CHAIN TRULY SUCKS.
You will wait months for parts that should be readily available at the dealership service area.
If you’re really lucky MAYBE the dealer will give you a loaner vehicle that is also a minivan but be prepared for the likelihood that they won’t have any loaners of any models available.
Just this week, our 2013 died at Mount Mitchell State Park on the Blue Ridge Parkway. Once it was towed off the mountain to the local dealership and a very expensive new battery was installed, it was determined that the alternator had failed and fried our battery. We had to rent a Pacifica from Enterprise to get back home to NJ because, of course, the dealer had to order the part (placed order 24 hours before the UAW expanded the strike to include Stellantis parts distribution centers) and had no loaner van for us to use.
The weakest link for any Chrysler, Jeep, Dodge, Ram owner is Stellantis’ parts support.
Driving the 2021 rented Pacifica pointed out how dependent the entire vehicle is on the electronics. Since lifetime warranties are no longer offered, I wouldn’t trade my 2013 in for a new Pacifica.
I truly think the Pacifica is one of the best designed and most useful vehicle out there…but you’re taking a big risk if something goes wrong due to the terrible lack of readily available parts.
Thankfully, we’ve only had minor repairs (noted in this article) with ours!
I have a 2012 town &country limited with 147k and was thinking of getting a Pacifica but I also have the lifetime warranty so I think I will hold off.Plus my mechanic says even if I had to replace the engine it will still be cheaper than a new one.My 2012 cost 42k cause it is loaded that same Pacifica is priced close to 60k.I am 82 and can’t afford that lol.So guess I keep mine cause runs good and stow and go.
Sounds like a fine plan. Glad you are enjoying your Town and Country.
Loved your article. I’ve been thinking of getting a Pacifica for several years. I’m single with no kids so it was great to see an article from the perspective of empty nesters.
I’m curious that you mentioned wanting one without a sunroof. I’ve been wanting one with a sunroof. So just curious if there’s something related to the Pacifica that made you not want one, or if it’s completely unrelated. Thanks.
Glad you loved our article. We did not want the sunroof because it takes away a bit of the head space in the front seats. Steve is 6’3″ and likes to have all the room he can get. And, we have a sunroof in our other vehicle (a Lexus RX) and rarely use it. Hope this helps and that you’ll continue following our blog.
hello Ann,
Just stumbled and found your luggage photo on the Pacifica trunk.
We are having a family trip and going to have 6 large luggage. I started to worry if they all can fit, I understand it will be stacking on top of each other and very tightly fit but will it be doable? I hate to pay so much more for renting a suburban, also, the 3rd row passengers will have no view, no window at all in a Suburban as how the vehicle is designed. I really hope the Pacifica will work out fine.
Hi Denise,
Six people and six large luggage is a lot for any vehicle, even for the Pacifica. I can see getting 3-4 big suitcases in back, though if you drop the back 1/3 of the back seat you might be able to do some creative stacking. The concern with that would be safety in an accident as it would be difficult to secure the stacked bags to keep them from shifting in an emergency ad hurting someone. If you got a rooftop carrier as a part of your rental, you could probably make it work very comfortably.
I bought my Pacifica in 2017 and love it! In fact I love it more than the MGB I had when I was in my 20s! I am getting to trade it in for a new vehicle and you guessed it a new Pacifica! My new one will have a sunroof meaning I’ll also get those cooling as well as heated seats and steering wheel. I show dogs and it’s the only van I found that lays completely flat when you sto all the seats.
So glad you also like your Pacifica. The cooling seats would be great! We’re curious, how long will it take to get your new vehicle? We’re thinking about it.
I have a 2018 Chrysler Pacifica. I bought it in 2020. Since then mine’s had three transmissions and needing another transmission. Every time it keeps giving the engine code of gear 2 ratio. And our local dealer doesn’t seem to know how to fix it I can replace the transmission but they can’t figure out why it keeps going out I’m returning mine cuz it’s a piece of crap
We are so sorry to hear this.
We had our 2010 Grand Caravan for 13 years and it treated us extremely well. We too have hauled snowblowers, couches, bricks, and much more.
We researched getting any other vehicle bust none gave us the satisfaction or the potential utility of the Pacifica. We sacrificed the Stow N’ Go and and all-Wheel drive for the Plug-In Hybrid. I am happy to say that we are thrilled with the fuel efficiency and power. Spending the extra for the Pinnacle trim was worth it, in our opinion. It is truly a different level of comfort.
We also had to do away with the towing package as we were told the Warranty would be voided. We have accepted that restriction, at least for the next 5 years, relying on our second vehicle to perform that function.
The tech package is a bundle of joy, having driven simple, low tech vehicles in the past. Even after a month of daily driving, we are finding new useful features.
The 110V charging system is more than enough for our daily drives. It takes up to 13 hours to charge from an empty battery but the vehicle is more often parked in our garage overnight for that amount of time. The programable schedule also allows the charging to occur during less expensive, off-peak electricity rates.
We waited up to a year for our Pacifica to arrive, (without any test drive) while we worried if the older Grand Caravan was going to hang on. Having driven 500miles and having only spent 1/8 of a tank in fuel, it has exceeded our expectations so far from a fuel efficient , driving comfort, and overall satisfaction perspective.
Good luck to my Pacifica friends.
This is great information–thanks for sharing. As we begin to consider our next Pacifica (we know we’ll get one) we’ve been wondering about the plug-in hybrid. Losing the Stow ‘n Go seating will be tough, though. But 500 miles on 1/8 tank of gas might make it worth it.
Has anybody got any information about installing an electric mobility scooter automatic storage system and the Pacifica
We don’t, but would be interested in learning/sharing about this here if we get the information.
We just bought a 2017 Pacifica with 30k miles on it, and with a Jazzy electric scooter and lift system in the back. It also has a power passenget seat that rotates, extends and lowers. These items were installed for a previous owner by Wheelchair Vans of Laguna Woods, CA. See their website. Very much liking the Pacifica in addition to the specialized equipment in it!
We live in central Wisconsin, we have front wheel drive on our 2017 Chrysler Pacifica and have never had an issue driving in snow. I really don’t feel all wheel drive in necessary, at least not here.
Our 2019 is front wheel drive, as well. I can think of only one time we’ve had difficulty in the past 4 years in Nebraska winters. Generally, it’s a good vehicle to get around in the winter.
We go on about 1 to 2 trips a year and have a little girl with special needs and has a lot of stuff to take with us. We rented a 2022 Pacifica S limited and it hauled everything she needed to take with us and we loved it so much we are actually going to get one here in a day or so. I wasn’t a fan of vans but after driving the 2022 Pacifica S limited I’m gonna be a owner of one and proud of it. Yall take care and God bless 🙏
We constantly are amazed at how much stuff we are able to EASILY take with us.
The problem is most likely not the transmission but something else. That’s why you can keep replacing the transmission and it will come back…
I myself, have a 2017 Chrysler Pacifica with 50,000 miles on it. I totally agree how comfortable and spacious my brown minivan is.
We absolutely love the comfort of this vehicle. Steve is 6’3″ and Ann is 5’3″ and we both find it comfy.
My wife and I have been back and fourth on the 2023 Sienna or Pacifica. After much deliberating we decided to proceed with the Pacifica for two reason. Availability and stow n go. We are building a 2023 Pacifica Limited AWD with S package and fully loaded. (My wife’s first new vehicle).
With our 3 kids and a dog we feel like me made the right choice. Only major concerns are gas mileage with 20/17/25 being the only option and Chryslers history with reliability. (Happy to hear yours and many others have had no major issues!)
That being said, since we are buying new we will get the extended warranty as we have no plans to get rid of this vehicle for several years.
We bought our Pacifica new in 2019 and get 25-27 mpg on the highway. We just had our very first issue/fix – a wheel speed sensor had to be replaced. Other than that, it’s been a true gem. The stow-and-go seating is magnificent. We use it almost daily, and we don’t have kids or a dog. Enjoy your Pacifica and let us know what you think of it.
Thank you so much for this review. I have a 2012 Dodge Caravan that I absolutely love, however it is time for a new vehicle. I worked for Johnson’s Chrysler in Chickasha Ok. for 25 years and retired and now live in Texas. I was looking on line at the Pacifica 2 days ago. I really like the light interior on your vehicle. It seemed that the new ones on line had only black interior and I was disappointed. Maybe they still make them with the light interior and if so I’ll buy one. My minivan has been an excellent vehicle with very little problems. A great van. J
We do like the lighter interior. Hope you find one!
I need one please
Lemon laws!
I’m extremely worried because we just bought a 2019 Pacifica because it’s the only vehicle I could fit in comfortably. I’m 6″5 300+lbs and it has leg room for days. Before purchasing the Pacifica I read about the transmission problems with this vehicle but we needed a vehicle and the production company I work with that’s all they give their workers to drive which is the Pacifica. I’ll have to get the extended warranty to cover those transmission costs should they arrive
Let us know how you like your Pacifica!
I have a 2019 Pacifica touring
The screen has gone black & I don’t want to pay dealer prices to find out what the problem is . Any ideas where to start ?
Need dealership to update the computer
Once you use the 2nd Row Stow and Go no other minivan is good enough. We have a 17 with about 94kmiles as well. Honestly with out little kids we cannot imagine using any other vehicle. We leased a Wagoneer and it was no where as good as this Van.
We couldn’t agree more. The stow-and-go seats are so useful. We actually use that feature every single week.
I rented one for vacation two years ago and everyone of my entire family fell in love with this car! When it was time for my old Toyota RAV4 to go to someone else, I bought a 2022 Chrysler Pacifica. I am a empty Nester, but I have arthritis and this is an amazing vehicle! I had no idea how much I would love having a minivan in my life! And I believe is by far the best looking minivan on the market!
We think it’s a good looking minivan, as well, and it has certainly met every one of our many needs. It is such a versatile vehicle!
Yes I love it me and my husband are going to get one for our little family
They are a very handy vehicle, Nyia.
This minivan is a remarker vehicle, I rented this minivan until my Honda Accord Sports car was repaired. I didn’t want to give it back. My husband and I are looking to buying one of these Chrysler Pacific minivan. Our Grandchildren loves that it gives them space to adventure out.
We have found the Pacifica to be handy in so very many ways. Glad you enjoyed it!
We bought a used 2020 Pacifica Sport I. 2021. We have been to Florida twice and have put 50K miles on between Canada and US. We previously had three Dodge Grand Caravans. This van surpasses all of them. We love it and would definitely buy another one
We agree that this is a great vehicle. We’ve put 95,000 miles on ours and, other than maintenance, have had only 1 repair for $350.
I have a 2018 that experience es low speed jerks & bangs at start ups from a light
.vehicle has 70000 mi. Anyone else have this problem?
I just brought a 2018 Chrysler Pacifica and my husband and I love it. We are turning it into a handicap accessible vehicle so my husband will be able to ride with me since he is in a wheelchair.
Let us know what you think of it and how the customization goes.
Ok
We were given one to use when our old SUV was bring repaired. It was very nice, and I agree with all the virtues of owning a minivan. However, the poor gas mileage on the Pacifica with 287 hp was very disappointing. I never came close to the 30mpg with a tailwind the authors claim. The Pacific generally got 20 to 22 mpg on a good day, even though is claims 19 city and 28 mph highway. In contrast, the 2021 and up Siennas come only with 245hp hybrid engines and get 34-35mpg. The Pacifica hybrid plugs in for about35 mile electric range then switches to the gas motor. Very different hybrid design from the Sienna. It seems like every car, suv, or minivan should get at least 30mpg – I mean it’s 2023. Fortunately, that is the trend. Our new RAV4 hybrid consistently gets 39 to 40 mpg. Now, all I need to do is convince my wife that we need a minivan. Ha! Cheers!
Sorry to hear you didn’t get better mileage. I am the author of this post (and am totally unaffiliated with Chrysler in any way other than we bought a van from them four years ago). I can assure you the mileage I state we’ve gotten is the mileage we’ve gotten. Indeed, two days ago I drove north across Iowa into a stiff headwind (20 mph+?) and still got 25 mpg. We have not tried the hybrid–the main disadvantage to that design is that the second row does not have Stow-n-Go seating available because the extra batteries are located in the floor where the seat would go.
Looking at buying a used 2020 Pacifica & sad to see they still haven’t fixed the paint bubbling up problem on front edge of hoods. Who wants to buy a vehicle & get the hood repainted?? Not me…This flaw has been happening to Pacificas since 2017’s came out or longer. You’d think Chrysler would remedy the issue 🙁
I hadn’t heard of this issue until now, and we have not seen this on our 2019 Pacifica at all.
Look close! And there is a very informative Facebook page for Pacifica owners – mostly happy with their vans but also common problems.
Good to know, thanks!
Same on my 2017. Did you get it repainted.
3 batteries in 5 years…normal.
4 display screens, not normal.
Numerous other problems.
Only 50,000 miles.
Nice when it works.
We have not had any of those issues, Jim…and we’re sorry you have. In fact, we’re still on the original factory battery (knock on wood).
Yes mine started bubbling on my hood. But other than that. The best vehicle ever
We have not had the paint bubbling issue.
Why can’t you disable the setting that only allows the sliding door to open if the car is in park
We aren’t employees of Chrysler–we simply bought one of their vehicles. That said, we presume it is a safety feature as it probably isn’t safe to open the doors if the vehicle might move. We have had to shift to park on occasion (like while dropping someone at the airport).
We have a 2020 Pacifica and have not had this problem nor heard of anyone else having this happen.
I’ve leased my Pacificas and yes my 2017 and 2020 Pacificas both have the paint bubbling in front. Fortunately Chrysler has a 5 yr corrosion warranty on the outer panels that cover this.
Sorry to hear that. We haven’t had that issue at all.
This is because the hood is made from aluminum. Mine shown up around 5 years ago but never progressed
Yes, big problem of theirs. We have 2017 bought a couple years ago and dealer said would fix but never did and we gave up. It was hard during all Covid stuff going on. We live the car otherwise, it’s awesome and I don’t let the bubbles bug me any more. I feel like a thief getting it for 18k and having less than 40k miles.
We have not had an issue with paint bubbles in our 2019, and have found it to be a great vehicle.
The paint bubbling on the hood also happens on the Grand Caravans. I was told this occurs during the prep prior to the painting process. I’m surprised that Chrysler has issued a recall and fixed this issue.
I have the same problem with my 2017 Pacifica. The Hood is aluminum and for some reason they cannot get the paint to adhear to it. Have had it painted once and it has come off again.
We have not had that issue…but also I’m not sure if our hood (in a 2019) is aluminum or if maybe they had a better preparation for the paint by then?
So true about the hoods. Mine has been painted 3 times. I own a 2017. The hoods and sliding doors are aluminum. This a common problem on aluminum parts. Ford is also experiencing them. My dealer finally got corporate to replace hood and sliders because the also were bubbling up. I’ve had slippage in the trans but not real bad. I have 103k on my van and STILL haven’t replaced brakes. On a trip out west 6k miles I averaged 31 mpg. It’s reduced over time to 27/28. Probably could use new plugs. It is by far the best van for overall square feet. We love but I’m a bit skittish on the future.
We have a 2019 that is bubbling also !
My 2017 Pacifica had the same problem with the bubbling on the hood. This started in 2021. I took it to Chrysler and the replaced the hood under the warranty.
Just picked up a 2019 touring L plus. We had these on our last vacation and fell in love with the van. Got one with all the options. Can’t wait to use it
We’re excited for you! Let us know what you think of it.
Thinking about purchasing this van, but I have concerns of how well it handles in the snow. midwest (iowa) winters are burtal.
The van is front wheel drive and handles very similarly to other front wheel drive vehicles in the snow. It has a little higher wheelbase which makes it able to go over more snow, but it is not an AWD vehicle. We’re from Nebraska (so understand the winter issue) and wish it were available with AWD.
No
YES, AWD IS AVAILABLE…
Good to know, thanks!
The AWD came out in some 2021 and more available in2022 but are hard to find, unless you order a new one.
This is good information. We’ll probably look for AWD for our next one.
I drove a PacIfica for 5 years and had to trade because it would not go up our apartment driveway incline. Sat and spinned it’s wheels but going to try an all wheel drive next time.
Spinning wheels have nothing to do with the car. You needed different tires that could handle the weather. Might as well have blamed it on the color of your car and said you traded it in because white doesn’t work well in snow.
We drive our Pacifica every winter from DC to Buffalo, NY and back. We replaced the factory touring tires with all-weather tires and we have never gotten stuck.
I am very happy with my 2017 Pacifica. I have made several trips from Wisconsin to Mississippi. It has allowed me to move my brother and all his stuff without having to rent a moving truck. It is great on gas and is big enough to accommodate many large items that would have otherwise required a pickup or moving truck. Very pleased.
We feel the same way, Lillie.
I am on my 2nd Pacifica, and just some things to note. Stay vigilant about checking the oil and watch the temperature gauge. The V-6 engine is known to have issues with the Oil Cooler, but a recall has not been issued, his applies to the Pacifica, 300, Jeeps, and Dodges with the v6. It can leak oil, cause coolant to leak into the oil, and cause the vehicle to overheat. My first Pacifica did this and ruined the engine, so I ended up just getting another vehicle ( a 2020 Mazda CX-5, which I had hated since buying and ended up trading after 3 months when I found another Pacifica Limited in my budget) Also, there is an issue with the Crankshaft position sensor, which can make the vehicle run bad or even stall. I had to replace it on my first Pacifica, out of pocket, right after my warranty expired, now there is a settlement pending with it.
Thanks for sharing this detailed info about your Pacifica experience. We appreciate the insight so much. Travel well.
I live up in Minnesota and have had it for 2yrs. Drives wonderful in any kind of weather even with bad tires.
Just purchased a 22 Pacifica Touring L. Since Dodge dropped the Grand Caravan, Chrysler is the only one with stow and go seating. We have no complaints as this is our fifth minivan built by Chrysler. Just for your information, you can now establish preset seating for the driver, up to three drivers.
I have owned 3 Chrysler minivans continuosly since 1998. Each has given me ten years and over 230 miles. Yet continued beyond that. Thay are our people hauler and pickup truck. All loads are secure from pilferage, wind and weather.
I’ve sought to find another vehicle that I’d be happy with, but there isn’t one.
I feel sorry for those who feel they have to own an SUV, which is not at all sporty and has no utility at all.
We like ours too, but we just wish Chrysler used better quality parts. Or backup camera glitches out often, the passenger sliding door takes several tries before it will stay closed and we already had to replace the air-conditioning compressor (the dealership wanted $3000 to replace but an independent shop did it for $1000). Overall a good vehicle and it’s was still way cheaper than the Toyota even after the repair.
So glad you like your Pacifica! We haven’t had any parts issues so far (knock on wood).
Love to hear this i just purchase a chrysler pacifica and I’m loving it !!
So glad to hear you are loving your Pacifica! We love ours, too. Keep in touch and travel well.
We are picking up a 2020 Pacifica L today. Glad to see all of the good reviews. Went shopping for an SUV, but decided on the van instead. We had new Caravans in the past (1997 & 2007), and loved them.
We hope you enjoy your Pacifica, Sue. They’re really handy, and get way better gas mileage than an SUV.
It is so good to hear a comment like this. I just purchased a 2019 Chrysler Pacifica Touring L Plus, Conversion Van Today. 09/28/2022. I TOTALLY LOVE IT ALREADY!!! Now I will be able to go more places and do more things. Up until now I had a 2004 Chevrolet Trailblazer.
Sorry that was the 22rd. NOT the 28th.
You are going to love the Pacifica. Please do keep in touch and let us know what you think of it.
Just finally got one after 7months waiting for a touring L 8 passager. Any recommandation on trunk covering those luggage? And how do you know the lift gate has enough clearance to open when backing in parking?
No ideas on trunk covering…and the lift gate clearance we just kind of use a trial and error method.
We got a great deal on a leftover 2018 with the electronics package during the pandemic and extended warranty as this may be the last vehicle I ever buy. We primarily use it for trips, when we have more than 4 people or when we need a second car. We have owned 13 minivans; a couple of Hondas and the rest Chrysler. We love our Pacifica. The factory Nexis tires were terrible and I switch them for Michelin Defenders. Most of the initial critcims i had went away with the tire change. We have had no additional Issues except that some of the functions of the satellite radio no longer seem to to work. What I particularly love is all the sensors and the overhead camera. This van actually stops itself before you back into anything, and the ACC is joy on trips. We routinely get over 30mpg on trips too. No other van we’ve had has topped 26, and most of them were notably underpowered compared to the Pacifica.
We agree…the Pacifica is a great vehicle.
Does the back row stow and go too? Can you update with video of how that folds down
It does. It folds backwards into the well where luggage could be kept. I’ll work on getting a video up with that sometime soon. If all seats are “stowed” you wind up with a huge, empty box space that holds a ton of stuff out of the elements.
Bought a 2017 Chysler Pacifica touring L plus with the towing package. Really a great vehicle. Have 47000 miles on it and enjoy driving to and from Florida from Maryland.
We have loved our Pacifica (2019) for long road trips, as well. In fact, we just drove from Minnesota to Nebraska in it today, but have gone from Nebraska to Key West and back a couple of times. We have 96,000+ miles and counting.
Hi, Paul, quick question:
This has been a really popular blog post on our blog. We’re wondering how you found it.
I own a 2017 Pacifica Touring L Plus. I love it and haven’t any problems with until 2 weeks ago with 54500 miles. The engine has died 6 times while driving it! It always restarts. The dealer has it and is having problems determining the problem. Fortunately I have an extended warranty on it. Their first attempt to solve the problem cost nearly $800 and warranty covered it. I returned it the next day as the problem reoccured. Dealership is paying for the rental. Waiting for a phone call about if they found the problem. Anyone had a similar problem or ideas why the engine would suddenly die while traveling.
We have not had that problem, but will keep our ears open!